As the first steps in the invisible world are based on feelings, intuitions and small scattered voices, it is quite hard to get the full extend of the message.
You can also end up in different space-times or dimensions, experiment visions or strong emotions, all of this in the aim of having you experiment something or understand a message. Sometimes, as your soul leaves for some scouting, your conciousness follows give you access to some visions / memories of it.
It is therefore normal for us to have a hard time finding “Who’s who”, as lost souls (entities) always find a way to add some more confusion on it.